trying my best to answer them. she says, mom, what are you doing? are you splaeshing cold water o yourself. i said, yes. she said, you have to stop. i was like, what? how can i stop. i wanted to jump in the sink. anything i could do to just relieve the pain and stop the burning process. but apparently, not knowing if it was a third degree burn or not, right, do you risk infection by doing -- by just splashing water? >> yes, anything can give you an infection. what did they tell you to do? >> i just stopped, and i just started hopping around. i couldn't -- i mean, i couldn't get anywhere. >> did they tell you to put anything else on there? >> no, just stop and we're on our way. i knew that, you know, whatever i saw staring back at me in the mirror, that was going to be my starting point. this was all, all burned. all of this, like here.